OK.. you need to do a little research.. but if you go to E-on's help forum.. you'll find I thread that I started over there basicly screamng at them about it all.... you need to reinstall... but.. you need to remove any and all files in your system/drive/app's.. etc that say Vue or e-on. then ou need ALL you re #'s going back to the very first one ( I have to tpe in 7... yup 7 reg #'s to get Inf to run) Whole big long thing on it.... then you'll be able to use your C3D items...

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Hexagon, Carrara, Sculptris, and recently Sketchup.