I don't know Sherman; Is it an electronic registration sort of thing, or is it simply that they mean they have to email you the registration key or code? I might add though, in E-on's defense, Vue 3.1 came with just the usual CD, and a manual and a registration number. Registration (which I did) was voluntery and there's no need to be connected or to wait. Why they would do it this way with a FREE version of the program though, I don't know...