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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Problem?


midage32065 ( ) posted Thu, 15 June 2006 at 9:57 PM · edited Sat, 30 November 2024 at 8:32 AM

I was infected with some virus"polilic-something" and after cleaning and reloading system  I was trying to download at least 90% or at least thats what I was hoping to do, it say's I have reached my d/load limit, I am "almost certain" I have not exceeded my limit on my last 25 or better purchases, I even tried a few of the oldest and got same thing. Is this from your change-over to new platform and such? Any help would be appreciated, I was going to buy some more in the AM but am spooked it won't let me d/load  after I complete the transaction as well. Thank you and god bless.

PS...Yes I have made backups but since I backed up from effected HD(2 of them) the CD's are infrected as well and thats why I am asking the above as well..


StaceyG ( ) posted Thu, 15 June 2006 at 10:10 PM

You're downloads have been reset.

 

Please try again.

 

Sorry to hear about your virus problem:(


midage32065 ( ) posted Thu, 15 June 2006 at 10:21 PM

Thank you..As for letting Norton's lapse well I wonder who done dat...Wont let this happen again...Thank you again.


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