Forum: Vue


Subject: Unable to load purchased plants

gothicenchantedangel opened this issue on Jun 18, 2006 ยท 14 posts


wabe posted Sun, 18 June 2006 at 7:31 AM

Ok, to make it correct - without immediately contact support at Cornucopia3D. You have bought items that are bound to a serial number. In your case to your 5 Esprit one. You only have to contact support when you have downloaded the item you have bought 4 times already. Five downloads are possible by default, only when you reached that you need to reset the downloads. But keep in mind that when you download an item the fifth time it will disappear from your purchases list because you have reached the limit. First, and i guess you have already done that, is to register your new copy of Infinite. Congratulations to that btw. If you have done that you go to Cornucopia and there to your account, there to "my purchases". There you see the items you have purchased and can edit those then - to change the items to your new Infinite serial number. After you ave done that you simply download them again, now bound to your Infinite serial number. Because you have 5 downloads anyway i guess you can do that without problem already. AND, now that you have the item for both program versions on your computer you of course can exchange scenes between those. So you will be able to load an Esprit scene that used this item into Infinite without this question you got about locating the item manually.

One day your ship comes in - but you're at the airport.