Another reason it would have been good for Chinacat to return to this thread to let us know that the problem is resolved is that a lot of us will keep trying to help our fellow Vue'ers until the problem is resolved. (At least one person posted here after the issue is supposedly concluded. This last was a good post, by CobraEye. I tried this myself now, and this little technique of a complete uninstall in the Windows registry does appear to work.) Anyhow, if the person with a problem does not return to say that the issue is resolved, the rest of us trying to help have no way to know when to stop.