have XP home

Yes, I can ck properties.  Yes, it may be a permissions issue.    Ugh, I talked to Sony and they washed their hands of it.  I am being told you can't install programs anywhere but on C: drive (didn't seem to want to listen when I told him all software will let you browse to where u want to install it and that the programs have run perfectly fm D: and that until resently I could add/move/ whatever in that D:programs file/   

 As far as total recovery,  he told me that should be done once a year anyhow as normal maintenance. ?  Is that true?   Start over fm scratch every year and rebuild everything???  If I'm going to have to rebuild I would need to repartition hd to make C: bigger anyhow. especially if all programs need to run fm C: like he says. 

Moving HD into another puter?  U speaking of moving hardware?  I guess I'm going to have to find a shop.  This is turning into a bad day, paise the Lord fm whom all things flow.  He teach me paitience.  Willie