Hopefully, without saying too much, I can make clear that e-F does in fact do testing and bug tracking, and it's extensive. I can't say more than that, but it is the truth.

As for the Face Room, it is licensed technology provided by another company. They can't release the methods to the public. That's probably where some of the issues come from too. It's hard to integrate a piece of software, designed in a certain manner, with another application, designed for another purpose. I know, I have done it before. All in all though, it's a good choice on their part. Take a product, adjust it to work with Poser, and give the public a new tool, at the same low cost. Let's be honest, Poser has some very advanced features for it's price. The Mat Room shaders, the Cloth Room, the Face Room, the add on for Poser Fashion. All of that stuff is licensed tech from another company. If they did it in-house, we'd be paying two or three times the current price, if we were lucky.

I like the direction e-F is taking with figures. Yes, I know you feel slighted. I want everything to work perfectly too. I am sure this is all being worked on by e-F. They are not a fly-by-night operation. They are in Poser for the long haul, and are making the effort to improve the product every day.

You can't be mad at them for heading to Siggraph. They are out at these conventions to build the user base. That results in more revenue for the company, which allows them the resources to grow the product.

Sorry this is so long winded. I hope you understand the point.