For a Japanese corporation I am a bit suprised that they would allow such a messy handling of affairs such as this and it brings me to wonder how much control, excuse me, how much influence they have over their U.S. operations. For the most part in the Japanese corporate world attention to detail is key and making shoddy products is unacceptable.

Of course if poser and the content included are still going through development, which seems to be the case, then bugs and hitches are to be expected. When Japan first started marketing autos here in the U.S. they were met with resistance because it was felt that they lacked in workmanship. But in time the Japanese auto makers learned and improved their product and now many Americans own or wants a Japanese made auto. I hope this is the case with poser and its content that e frontier is learning and improving and right now we are seeing this phase. E frontier has not had the poser program long and it may take time for them to perfect whatever their goals are for it.

However, companies should not make promises they have no intention in keeping, ignoring customer imput, rushing products to market knowing they are not ready and then not supporting them. If this is the case of e frontier then it is unacceptable and will not win the trust of their present customers which can hurt a company. E frontier needs to keep this in mind that us poser folk expect the best products as possible because to some of us this just isn't a hobby. We invest a lot of time, energy and money on the apps and content we use and don't like it if we a re pormised something and then it not be granted. There is a Japanese phrase used in business "kyakusama wa kamisama" ("The customer is God") let's hope e frontier has not forgotten this.

Cheers,
Micheál

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