On a somewhat related thread, has anyone ever received a response from eF tech support? I contacted them weeks ago about several issues, some of which have surfaced in various forums without resolution since then, so I know I'm not the only one with the issue - e.g., not OpErr. I've never even had an acknowlegement that the email was received.

By contrast, I had, as did many others, problems with Virtual Fashion when it was first released. I contacted Reyes on Saturday night, surprisingly had a response on Sunday, further communications with a knowledgeable and courteous gentleman on Monday and clarified/solved all the questions/problems by Tuesday. They were even amenable to suggestions for future enhancements.

Is eF so overwhelmed that it takes this long to address questions?

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