gannon opened this issue on Aug 02, 2006 · 73 posts
impish posted Fri, 04 August 2006 at 3:49 PM
Chipp: That they are offering an upgrade price suggests e-on are aware of supporting existing customers. This situation strikes me as being one of someone not spotting a loop hole in the pricing policy as it gets more complex rather than a deliberate attempt to snub those of us who have been using Vue for a long time. Mistakes get made. Some of the posters in some of the threads about this (not necessarily this one) seem to work from the position that e-on have set out to snub them through this pricing.
I once took a course taught by a guy with a long career in PR who specialised in sorting out corporate disasters. He told us that sometimes it is a good policy to put your top people out front and centre but you should only do this if the situation is right. Sometimes it can be the worst strategy, not the best one to follow; sometimes it can fan flames rather than calm things down. Unfortunately, he said, usually only time tells which was the right way.
CobraEye: I’m sorry you don’t like my holding a different point of view to you or to the majority of posters. I’m also sorry you try to reduce my argument to cheap jibes about made up scenario in my argument or lame rationalizations. Nor did I claim to know better than anyone else. I’m stating my personal point of view and trying to explain where I’m coming from. My point of view differs from yours. I hope my having a different point of view won’t stop anyone expressing their point of view.
Software companies are made up of real people. Real people make mistakes sometimes. E-on isn’t a huge corporation as far as I can tell. Their booth in the photos of Sigraph doesn’t look like the booth of a huge corporation. I have seen no army of lawyers throwing their corporate weight around. I’m not defending them because I think they need defending. I just put a different point of view. Sometimes life isn’t fair. Sometimes other people get better deals than I do.
I’m going to have to pay the V5I to V6I upgrade price along with anyone else in that boat. V5I has given me a good value for money. V6I has features I'm prepared to pay the upgrade cost for. To me that is what matters if i choose to upgrade. Not that someone else is getting it cheaper.