The face room is not set up for the non-Poser figures, like DAZ's Victoria, Michael, etc. So the break at the neck is probably due to that incompatibility. Sounds like you're going to the main Hierarchy editor window. Go to the face/expression library (not the pose library) and click the plus sign to add a pose. In the dialog that pops up, click the Select Subset button. Any loaded morphs will appear under Head, with the checkboxes - Elisa/gryffnn