I am sorry Cliff-dweller,i didnt mean to sound harsh...i do agree that they do need a poll..and now i have tried another friends high speed sevice and it was pretty fast hear..The people that have that kind of service dont see the problem..and some that have high speed service still find this place slow also...so i dont know how to analyze this stuation and come to any kind of solution...its up to the hackers to figure what effects us out here..as for friends i have asked they are about 50  50 some slow some fast...but no one said its as slow as i am reporting..but i am the only one on dial up..