Digitell opened this issue on Sep 16, 2006 · 28 posts
LillianH posted Thu, 28 September 2006 at 11:07 AM
Hi PsychaDurmont,
Another excellent question. Typically the contest entries are reviewed within 24hours. However, there are times that it may take a bit longer than that. For example there are contest entries pending right now that need to be reviewed. We'll be getting those done shortly.
If there is a problem, we will send an email.
We try to give artists the chance to resubmit to the contest if possible. Unfortunately, if an entry is submitted at the very last minute there is no chance to do that.
That is why it is so important to have a valid email address that you frequently check if you want to participate in the contests. There have been situations where we sent an email, got no response. Then sent IMs...no response. Then after the contest was closed they were upset because "no one notified me". We try our best to make sure the entries are all in.
However, if you have submitted an entry and don't hear from us, or see it in the contest within 24-48 hours, please let us know. Often, this means the entry did not come through. We will be more than happy to check on entries for you.
Best regards,
Lillian
Lillian Hawkins
Marketing Manager
By serving each other, we are free.