Steve, it wasn't my intention to come off so negative... and I do agree with your points on the new features in the Pro Pack.... why go to such great lengths to get those things if this less expensive software suite has them already? I am one of the few exceptions, as I have other software that I already invested my hard-earned money in to do it for me. If these issues have been addressed, as you say they have been, then I am certain my opinion of the product will change once the patch is released and I have heard from other users that they have been. My intention also wasn't to bad mouth you or your product... I've found it quite a useful tool in my artwork and have posted several of my figures for download here and elsewhere.... My experience in the nature of Warez comes from the standpoint of a developer, and these are issues that myself and other members of my team for a game development company (Incidentally we have been using Poser to create most of our concept art from which we make the lower-res models that will be used ingame) have gone over these issues a hundred times before, and we ourselves are torn on the balance between inconveniencing our paying customers and prevewnting the non-paying ones from using the product. It is a very shaky line. However unfortunate the situation may be, my stance at least has been that no matter how much protection we put into the product, we can never prevent software pirates from using it.... or distributing it... Our current decision was to release our product with standard serial number authentication and then a second serial check when users connect to our servers to play online (as is done with products like Diablo II). However, this would still not prevent people from playing the single player aspect, which was the focus of the game, and the point at which most of our development process would be taking place. (Actually, it is really the AI architecture that is our pride and joy, but I can't say anything about it, of course) I understand fully that Poser happens to be the pride and joy of the team there at Curious Labs, and it is a product that you have every right to be proud of. And every right to protect the investment of time and money that went into it's creation. 28.) On another note, will this new authorization process, since it will be checking against your server's database for authenticity, include an auto-update so that we can automatically download updates for Poser? That's one feature I think we'd all benefit from. If you're making the net connection through Poser anyway, then why not make full use of it? Once again, my apologies if I was a bit out of line. (And I was, just a bit, after reviewing my posts). Let's just see more great stuff come out of you guys. (And, with your assurance that the ProPack update will solve the issue of using the older cr2 files, as well as your added assurance that the authorization process, as well as your customer service, then I take it I will definately consider the upgrade money well spent... I'm also looking forward to, if possible, a fix for the ERC cross-talk issues and a method directly within Poser to create such controls)