Forum: Community Center


Subject: The Legends of Mernac results

midnight_stories opened this issue on Oct 10, 2006 · 6 posts


Arumbus posted Tue, 17 October 2006 at 2:05 PM

I am SO sorry no one's answered your question.  I will find an answer and post it here for you.  Our problem is we haven't a "delegated" Mernacian to man our Renderosity presence, right now, and we were unaware that anyone was trying to get info on Mernac over here.

We will immediately find someone to closely monitor Renderosity/Mernac activity in the forums, so you will not have this problem in the future.

We most sincerely apologize for any unpleasant feelings concerning either Renderosity or Mernac in regards to our contest.  We were unexpectedly hit with a serious problem regarding the rating system.  We were forced to hire additional programmers to quickly remedy the problem, however, we didn't become aware of the problem until the contest was due to close.  Unfortunately, the entire Mernac Admin team was working 24/7 to resolve the rating issue, as well as, completing a move to a Dedicated Server.  This is no excuse, detailed communications should have been provided to you.  We do want you to know, though, we didn't NOT communicate with the intention of ignoring you, or just not caring.  Truth is, we were literally pulling our hair out, trying to find and work out the best possible solutions to a couple of major ugly problems on the spur of  moment.  We do feel terrible that some of you have had a less than wonderful experience with Mernac, and will endevor to work hard to regain your praise.

I'll be back with that answer shortly!