Nobody is criticizing the policy. It is the (mis) communication or lack of communication af any kind that isn't up to the standards of other software companies. E-On themselves are responsible for promoting and hyping release dates, and should not be surprised when people are discouraged when they silently slide on their self proclaimed release estimations. It's the lack of official statements regarding status following pre-release promises that is more frustrating than the delay IMO. Any delay in release due to quality issues is acceptable and understandable; however not communicating with their customers after building up a communities expectations is not. PR is important, and users have better things to do than repeatedly hit their refresh buttons looking for the purchasing/pricing announcements promised prior to, through, and after their widely announced pre-release date.