Quote - ddaydreams:  did it say the serial number was not right or something?  

Mine did say that they have to manually process due to inability to match the serial numbers. This is conjecture, but I will bet that they are using the regcode system that is linked to the Cornucopia store. I bought V4Pro as an early adopter, so I bet that is the code that isn't verifiable, and they have to look it up manually. Hopefully when I get home tonight, there will be a nice email with a nicer link all waiting for me...