I suspect that the Extras might be forthcoming - so no-one is (or will) be losing out here. >8o)

I think the word 'Pre-Release' may have something to do with this too - if the product had everything 100% ready, they'd probably call it 'Final Release' hehe.

Hmm I wonder if the Serial Number problem might have been to prevent automated e-mail 'sniffing' of Serial Numbers... - but as long as you have it working now that's great - and thanks to Monsoon for the clarification!