What's even worse, is many are reporting at e-on's forums after umpteen hours of downloading they are receiving a message saying the file is corrupt. 

Mine's now on it's 4th try, running since 9pm last night.  It's about 60% done.  I'm on my 4th attempt because I thought the downloader had stalled.  The progress bar didn't seem to be moving at all.  When checking whether the downloader was still running, Macs are reporting the application has stalled.  I performed a "force quit" and tried again.  Several times.  It keeps showing as stalled.

Imagine how I felt when I finally discovered Mac users posting at e-on's forums, that even though it's reporting as stalled, the application is still running.  Maybe if I hadn't stopped the download when I began at 1:30pm yesterday, I'd have V6I downloaded by now.  Maybe.

Now that we are heading into a weekend & most of us only have 5 days to complete this download from when we received our DL links, I'm getting increasingly concerned.  Obviously e-on should offer extended download time for everyone experiencing trouble, but will they?  Will we have to wait until Monday to see what alternate plan(s) e-on will offer (if they do) and if so, when will this opportunity be in place?

If I thought I'd have success getting through via a phone call, I'd give it a try.  But I know from reading various posts e-on is beyond swamped and when folks do get through on the phone, they are being told to call back in a few days.

I'm trying to be understanding but as a new Vue user, I have to admit this is not making the best impression on me nor is it giving me much of a comfort zone regarding e-on's customer support.  With all the problems being reported: 

major snafu inputting serial#'s
bad download links
download timeouts
corrupted files after numerous hours of downloading
server overload
Mac installers reporting as stalled
Extras CD not downloading (or bad link)

......they must be aware of all the trouble this pre-release is experiencing.  Yet so far, I couldn't find anything posted from e-on as to what they plan to do to help their customers achieve a successful download.

Or have I missed something that any of you have seen and can share?

I dare you, while there is still time, to have a magnificent obsession. --William Danforth