[[Content Paradise didn’t show your preorders by default. But you can simple change that.
In CP click on View My Stuff and then click search all past orders…
There you can find the Preorder.]]

I don't know if it matters, but I did not order it trhough CP, but through the e-frontier site. In any case, I did not see anything to click labeled 'search all past orders ...' and the orders listed did not include the Poser 7 pre-order ...

Thanks for the advice though.

Also, I checked with my credit card company and the account info does not indicate any charge for this order.

No charge yet would seem to indicate the order did not go through, but then what does it mean that I have an order number?

Does this mean I get it for free? (wish, wish)

Or not at all (far more likely I would guess).

Anyway, I have sent them another e-mail. This makes 3. If I do not hear from them soon, I suppose I'll be on the phone.

Thanks again.