i seem to remember lots and lots and lots of people shouting out 

"you can't make rendo change their minds about something by bringing it to the forums"

or words to that effect. it seems those who said it were wrong, god i feel so smug right now.

while i can't say i agree with a charge for changing a user name i will say well done for listening and acting on the concerns of the members over it. i've been in and out of business most of my life and one thing i learnt was this. you can often make more profit on a thing if you sell by volume. i'd say many more will avail of the 10 dollar charge than the 25 dollar charge....someone has a good business head on them in the admin lol.

again. ..WELL DONE rendo and members

billy

ps. heres a thought......i take it you won't be taking on extra staff, if so that means no extra overheads so when you say the 10 dollars is to cover estimated costs i get confused...(easily done i know) not complaining, it is a business after all.  but if what i say is the case and you aren't actually forking out 10 bucks to make a name change why not use a portion of the charge to start up the charity scheme thats being discussed in the cahrity thread....even 1 dollar of it would nake a difference. like i say...it's just a thought. if i'm wrong and you do take on extra staff for the job or pay overtime for existing staff to do it please accept my apologies