Forum: MarketPlace Customers


Subject: Cannot get my download link

Barzoff opened this issue on Nov 10, 2006 · 8 posts


mendyh posted Fri, 10 November 2006 at 12:10 PM

Hi, Barzoff,

The second order was a duplicate "empty" purchase, meaning there were no items on the order and it had a total of $0.  I deleted that order.  Those orders usually happen when you press back to correct any mistakes on an order.

To receive your downloads we have two options:

1)  You can pay #111123962 by going directly to Paypal and sending payment to payments@renderosity.com.  Then you can send me the transaction ID# and I will mark it paid manually.

2)  I can delete the unpaid order (#111123962) and you can try your order again.

Let me know how I can help you.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"