Hi everyone, I just found this thread so I apologize for the delay in replying here. 

The reasons this happens are because 1, they are custom head morph targets which require the eyes to be adjusted to accurately fit the new custom face, and 2, because the eye translations get saved when people create poses and almost no one removes these.

The fix is as described above- simply "Edit: Restore: Element" for each eye and they will return to the correct values. You may also apply the INJ pose again which does the same thing. 

On all our recent characters and all custom characters we create in the future, we are including an extra "Eyes_FIX" pose to reset the eyes.

Anyone having any problems with our characters may of course always contact either Sarsa or myself using the contact form here or by private message at our forum at http://www.faeriewylde.com and we will always be happy to help you resolve the problem. 

Thank you!! 
Thorne