Darboshanski opened this issue on Nov 27, 2006 · 105 posts
Tirjasdyn posted Fri, 01 December 2006 at 11:01 AM
Quote -
There are total jerks to be found standing on both sides of the counter. It must make things interesting when BOTH the customer and the tech rep are total jerks. But there is this: in such a case -- they deserve each other.
Lol, have I got stories.
My favorite by far had to be the black lady. I'm not being racist, listen:
I was in discontinued support. That meant they had to call a 1-900 to get to us.
So I answer the line...the lady immediatly screams: I am a black woman!
I try really hard. "What type of printer are you using?"
She screams: What printer is this cartidge for..
It goes on like that for a bit. Basically this lady had been walking aroudn in staples, stopped by the printer cartidges and picked up a black one. At that time the word for the color was printed in about 50 differnt languages on the side.
Can anyone give me the word for black in Spanish?
Yeah well, after I explained that it was not a racial slur she demanded that I change the Spanish language. that's when I finally handed the call to my Mexican-American supervisor.