Further to the point brought up about member's records, and i know this is going slightly OT but i don't want to start a whole new thread on the subject if it can be answered quickly here so please forgive me.

Quote from StaceyG; 

*"If you keep the communications between you and staff for image removal, forum post deletions, comments deleted, etc then that is essentially your member record. We just have to document it so that everyone on the team would be aware of past issues."

*It's that word 'essentially' that raises the question about there being more on the record besides communications between membership and staff. For example, would a member's record include comments by the staff ABOUT the member?