I guess my exp with EF (at the time CL) has been mixed.  I had a graphics card compatibility prob.  They were easy to get in contact with (via phone) but were not able to do anything to help me (blamed my card maker).  I've defiantly noticed my fair share of complaints on these forums from unhappy people.  At any rate, I guess i expected more from them after the EF buyout.  I just come back to the fact that if they have problems with their website, a protracted mystery as to when I will roll out does not seem like a good strategy.