How can known bugs get into a commercial FCS (first cutomer ship - ie post alpha - post beta)?  This would be a killer in the "commercial" software world ( believe me I know because that's what I do for my day job).

What's worse - and really incredible - are the system and app (P7) crashes going on with P7 and V4. 

I don't even bother to communicate with curious labs/ efrontier ( what is it these days?) because my last 2 requests for help have been totally ignored!

How can a calm company person announce an app  bug release a week after a product launch to fix 'known bugs'?