I've never had an issue when buying normally from there but I am in the same boat as Chris where my P7 has been complete for a looonnnngg time and still no delivery date or tracking number despite the fact that peeps who ordered after me have already had theirs delivered!!
If ya don't live in the USA, you got no chance until all theirs are delivered first!!!

Injustice will be avenged.
Cofiwch Dryweryn.