Mason opened this issue on Dec 19, 2006 ยท 123 posts
Digitell posted Thu, 21 December 2006 at 4:32 PM Forum Coordinator
Render Dimensions:
When I set the Resolution to render the image at 300 dpi the image saves as 72 Dpi. I contacted e-frontier tech support on this issue and they were not aware of it yet. Here is what they wrote to me:
<em>Hi,<br></br><br></br>Wow. This is a problem. We knew about the Jpeg issue but I've just <br></br>tested on both PSD and PNG, only to find that the problem persists. It's a <br></br>bug for sure. I'll have to let the engineers know. Thanks for bringing <br></br>this to our attention. To compensate for the lack of being able to set <br></br>DPI, you can multiply the resolution by the dpi you wanted it to be to <br></br>get an idea of how high you need to set the render dimensions to get an <br></br>image of equal size. Note that though the output in that case would be <br></br>72 dpi, you'll be able to print it and get quality similar to that of <br></br>the dpi you originally wanted it to be. It's a cheap work-around but <br></br>it's all I have until we get a service release out the door.<br></br><br></br>Sincerely,<br></br>Teyon Alexander<br></br>e frontier Technical Support<br></br><br></br><br></br></em>So glad they now know about it!