UPDATES:

AOL's whitelisting has taken affect and since Thursday night/Friday morning at midnight, the only failed AOL eBots we've received back have been because of non-existent emails. This is great!

As for Gmail users, our logs show that we are as yet having no problems with them. They seem to be accepting the traffic we are sending them without problems (go Google!). At the moment, Google doesn't have a whitelisting program, but this isn't a big issue for us since we aren't having a problem with them.

For our Yahoo! users, those eBots too seem to be going okay. Nevertheless, we are going to be proactive and apply for their whitelist after the Holiday break.

However, I'm afraid I have good AND bad news for our MSN/Hotmail users.
The good news is that, for the most part, we aren't having many problems with MSN/Hotmail accounts. There are a few random incidences that seem to be being blocked by MSN/Hotmail's servers, but other than that, most valid accounts are going through. However, at this time (and most likely any time in the future) we will not being applying for Microsoft's whitelist program. They have unfortunately decided to do away with their old method of whitelisting and have started charging businesses and organizations for "guaranteed inbox delivery". Their charge is an outrageous yearly license fee that is beyond the reach of Renderosity (and most other online communities I assure you). Most MSN/Hotmail users are fine...for now. However, if you are using an MSN or Hotmail email address, have done everything you can think of to ensure safe delivery of your eBots (checked Junk Mail folder, added ebot@renderosity to your address book, etc), and still are not receiving eBots from Renderosity, the only help we can offer you is to suggest you switch to some other email service such as Gmail, Yahoo!, AOL, or one of the other many email services out there that aren't charging for emails to be delivered to your accounts.

Thanks,

N

-Nicholas