Quote - > Quote - There is a 30 day guarantee you can ask for your money back

I guess that is what I will have to do.

 

Before you go asking for your money back check to see why the download fails, there must be some reason for it and they maybe able to help you with it. 

I had the same problem when i was getting bryce 5.5 and this all happened after they update the site, check up with them first then if all else fails then go for the refund..

I have opinions of my own -- strong opinions -- but I don't always agree with them.