rowlando opened this issue on Jan 02, 2007 · 19 posts
PointLady posted Thu, 04 January 2007 at 12:32 AM
Rowlando, not fixed yet, although they got the email for they sent back an acknowledgement to look into it.
I had to go to start, then run and type trace-ok then put in tracert www.daz3d.com in the MSDos black box. It then pinged the web site. After about 15 pings with no success although it did show some routes, I had to right click the cursor, select all, then paste that into notepad. That is the text I sent to dslsupport@optusnet.com.au.
Try it out yourself, hopefully I have remembered what I had to do here. If successful, email yours to the email address I wrote.
Good luck, we seem to need it here with this problem. I will post here if I get my problem fixed by Optus of course, maybe tomorrow. That is if it is indeed an Optus problem, but there seems to be a few of us with Optus having this problem. Jan