Realistically, I think that's all I can expect from Eclipse.   They made it pretty clear that they don't have the time or desire to deal with me.  I just won't be doing business with them in the future...

I can understand their reluctance since I came at them with both barrels, but I realy feel that they don't feel that they are at all responsible. 

Also, I don't think Renderosity will sever ties with them on this one incident.  If it happened several times I think they might, but 1 mesh is not that important to them.