My friend also had a problem with her physical disk.  She got a second one and even had problems with that.  So I believe she's waiting on a third.  I told her that she should have just gotten the download and burned her own CD,  LOL

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi