Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
You can send the money from your paypal account to payments@renderosity.com. Please be sure and reference your order id number and your username.
Thanks
Stacey
Hi.. :) This morning when making order # 111156860 i experienced lotza trouble first with the password and name not matching for paypal. got that figured out eventually but during the confusion i had reset my email address and froze it from entering the wrong info too many times.. .. then my puter crashed before i finished the 4th step of the order purchase. I have a letter from renderosity saying i will receive another email reguarding payment but..... that will be impossible for the next 5 days because of the freeze.. so if anything is sent to that address i may not find it for at least 5 days ... grrrrr lol i have added an additional email address and i am at paypal now if it hasnt timed out on me by now... lol the things i ordered are all downloads not needing shipping and i just wanted to make sure how to get the downloads are they available here somewhere or sent to me ? I am sorry for all this confusion i am at paypal and ready to send the amount needed i just wanted to be sure to know how and where to find the downloads
thanks
Delaine
Hi Dawn
Your order has been marked as paid and the items can be downloaded at the following link:
http://market.renderosity.com/mod/bcs/account.php
Stacey
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Hello,
I was a dink and accidentally messed up while making a purchase. How do I pay for it now?
Order#: 111157144
Paypal payment
Thanks,
Anita