** ** Congratulations Khai on been appointed official spokesperson for Stacey. I guess I must address my comments to you now rather than her.
Stacey and now proxy Stacey have pointed out that there is no forum where the punters can address the Vendor gods. The point I have made 3 times now is that there is. This being, in particular ** The MarketPlace Wishing Well** or ** MarketPlace Customer Support** forums. Both are far more appropriate than this forum. Failing those the questions are specific only to Poser so the Poser forum is another option.
But specifically ** The MarketPlace Wishing Well** is there for customers to communicate with vendors, which is exactly what this thread is about. 
Good luck in your new job Khai.
Hi GDG it isn't upsetting to me that this thread exists here and no I don't feel poser is less of an art than photography. Neither is an art. Poser on its own is definitely not an art. I quick browse of 99% of the Poser gallery shows that. Though one or two artists do manage to produce some good results and before we go any further I do not claim to be an artist even if the counter at the top of the page does say I am :) 
Art is what an artist produces not a piece of software or a camera.****