Wow.

I've never hear of anything so pathetically stupid in all my life.

Dell is on a major downhill slide.

I've purchased over 35 Dells in my life. Some have been very good. Some have been garbage. I'll have to think long and hard befor I consider buying another one.

You should sersiously consider writing up your experience in detail and sending to someone higher up at Dell. Might be worth a free moniter or printer to you.