Quote - This has happened to me numerous times, so I ask and am not trying to insult your intelligence.

Are you sure you're logged in to your account?  IE7 kicks my account closed alot these days and I have to relog to almost every site I have set up to remember me at.

 

No insult taken at all. I'm 99% sure I'm logged in. My name is in the upper left, and it shows the other items in my cart correctly. (All I have in there are the updates which all say they are free. It's just the G2 Jessi that is giving me a cost.)

Thanks for the response though. Every idea is appreciated!