Good point, dlk. I had not really thought about people's "need to vent" - only about what impish is saying, which i agree with strongly.

I guess people who want to help enough to take aboard some stink in the process will stick around, others who usually try to help will wait for a bit of calm and some will just go away.

Anyway, it's only a software product. Are you going to let a piece of software control your attitude and ruin your week?