SaintX, We have helped milamber42. At this time we have responded to everone who has emailed us. If you have not yet recived your files, please send your information in to tech@daz3d.com and we will help you. As far as I can tell we did not recieve your email. We will have people in tomorrow (Sat May 12th) to help out any who may have problems. Please let us know if you experience any problems. We will get your files to you as soon as possible. Eric Allen Daz Productions