Hi, I'm having the same problem. I placed all the face room files exactly where they should go, but I am getting "figure is not supported" message anyway. I even made sure I used Apollo2007 cr2 and not Cole. Strange.... I'm running Poser 6 on a MacMini OSX4, no external runtimes. If you ignore "figure is not supported" you see James' head. If you continue with James' face and hit "apply", Apollo will have James' head on his body instead (which is interesting but not the desired results. ^^;;;). You can't hit "spawn morph target" because the vertices are different (James is not Apollo). bB