Quote : "
Unfortunately, many people purchased Miki from ef when they were using Digital River, so their order history won't show it.  If you purchased Miki prior to December 20, 2005, you likely will need to contact support to get a coupon.  We thank you for your patience."

I fall into this category. Do I just raise a ticket at CP, and if so what proof of purchase do I need ? I ask this because eFrontier's website is (from my experience) difficult to navigate and almost impossible to find account information.