It is that the bumpmap settings are too high. On the head and body, try reducing the bumpmap to 11% or so... on the lips set it to about 70%, turn it off everywhere else pretty much. And the eyelashes should have a transparency map applied to that area... at 100%/100% min/max For those cracks in the shoulders... try to not bend AND twist the arms quite so sharply, since these people begin cracking when done too far. Turn ON "Use limits", pose her as far as you can that way, turn it off, then fine tune the pose the rest of the way by hand. Use Limits though will show you how far you can take her with no breakage.