pjz99 opened this issue on Mar 26, 2007 ยท 17 posts
pjz99 posted Tue, 27 March 2007 at 10:39 PM
I hate to presume to advise you on customer servive skills, but when someone brings a polite concern to you and explains their point of view, "What's the big deal?" is a terribly unprofessional response.
I will post this in the suggestions forum then.