Acadia opened this issue on Mar 28, 2007 · 79 posts
Darboshanski posted Wed, 28 March 2007 at 11:54 AM
Some times just updating the firmware helps. The KEY_HARDWARE_ERROR message means it's most likely not a disk thing. It's a new computer and not likely to have had another burner in it using different software so a conflict of two different burning softwares is not the culprit.
I would check the firmware and the driver to see if they are both current and can be used with your OS.