just for your edification (so you can fling this around with the techs..;)

Firmware is code that's actually written to the hardware itself (on an EEPROM chip back in the day, lawsy knows what they use now..;). It's the basic instructions that make it a DVD burner instead of a cup holder..;) Over time, problems with a given piece of kit will emerge, and the manufacturer will 'update' (rewrite with fixes, patches, etc) the firmware to fix the previous problems. The firmware is loaded by several means (FTP, Internet Explorer, Copy /b, etc., take your pick..;) to your device (in this case the DVD)

Usually these are downloadable from the manufacturer. I do this a lot with HP network printers, and it's fixed several problems on those. I'd check with the manufacturer's tech support people before doing this. Usually it's not a problem, as long as you let the thing run. Turn it off early (or have the power go off), and you may be left with a cup holder...;)

By all means, I'd check with the manufacturer, and with Nero too. I figure since they made it, they should help me fix it. Good luck.

I wish I'd said that.. The Staircase Wit

anahl nathrak uth vas betude doth yel dyenvey..;)