I just sent off 2 letters to PC World. One to the Canadian magazine and the other the USA one.

I do plan on writing letters to the BBB in all 10 Provinces but haven't had the time and to be honest I'm still pretty hot under the collar with what happened and the thinking about it gives me a migraine!  Plus I was waiting to make sure I got my refund and credit before going after them.

I sort of did build my own... well I picked what I wanted, and I was very specific, and it was built for me by a wonderful local company. I've had cause to call them twice about something (my fault), and there was no waiting on hold for 1/2 and hour and the tech was extremely polite and I was even told that if I couldn't get it fixed myself that they would have someone come out and do it for me. I managed to get it working from their instructions.  That's how tech support should be in my opinion.

Anyway, I feel better having sent off those 2 letters to PC World.  I think this weekend I'll draft up a letter to the BBB offices here and send them off next week.

I never did hear back from the local news paper. Maybe if I just write a letter to the editor and send it in, but I'm not really into seeing my name in print,  LOL  I'd rather be behind the scenes.

Any other magazines I can write to?

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi