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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #111200271

tinksdad01 opened this issue on Apr 18, 2007 · 5 posts
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tinksdad01 ( ) posted Wed, 18 April 2007 at 8:30 AM · edited Mon, 25 November 2024 at 3:55 PM

Good morning!

I went to PayPal and made payment for this order yesterday (4/17).  Checked PayPal again this morning to verify funds were paid to Renderosity.  My account here is showing this item as unpaid and no valid download link.   PayPal ID #3PD32229PN122841U.  Do I have to wait a little bit longer, or was there a hiccup in the system??

GinaH ( ) posted Wed, 18 April 2007 at 8:51 AM

Hello,

When I checked PayPal, it showed that the order was completed.  Maybe the payments gone through now.

Let me know,

Gina Harris
MarketPlace Admin

GinaH ( ) posted Wed, 18 April 2007 at 10:22 AM

Hi,

I have marked your order as paid and you can now download it.

Thanks,

Gina Harris
MarketPlace Admin

tinksdad01 ( ) posted Wed, 18 April 2007 at 10:54 AM

Thanks so much for taking care of it.   Got it and am quite pleased....   with the product and with Renderosity's quick service to take care of their customers.

GinaH ( ) posted Wed, 18 April 2007 at 11:01 AM

Your Welcome! 

: )

Gina Harris
MarketPlace Admin

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