Lora, you never emailed me back, so I figured things must have worked out fine... why did you not email me back? We have exchanged many letters now trying to solve this, but you never sent me error messages, anything at all to guess what your problem is to help you solve it. As to mail going unanswered, every mail you have sent me has been answered very promptly. I have done my best to help you. If you mean mail sent to Renderosity going unanswered, you need to be aware that there are massive email server problems and the email server for Renderosity has been down now for days, and is still down right now even. Even my email bounces :( Ok, what I see you showing us there is the header of a zip file. That large 8.6 meg file, try this test. Rename it to be WysteriaB.zip using your Explorer in Windows. Right click to reach a dialogue, choose "rename", and then just enter a new name. Make sure it says .zip as the extension. Now try again to unzip it. See if that will help. But I would like to say I am very confused. There are many many happy customers of Wysteria, none of whom have had any problems unzipping the zip file so they can then install the files. So I am wondering if you are in fact unzipping it, or instead accidently performing some other action on it? Do you have an unzipping program? Winzip can be downloaded for free. Even if you have a copy, I would again redownload a fresh version, and reinstall, since this is some problem with your zipping software, not with the zip. If all of this fails, PLEASE stay in touch with me. I cannot help you if you do not. I would be happy to try to figure out a way to get you the files in a way you can download them one at a time, though it will take patience on both your part, and mine, since there are MANY files... all to be uploaded, all to be downloaded, all to be told to you exactly where to place them. Bear with me, stay in touch. Do not leave me thinking all is fine when it clearly is not.