Not to stir anything up, but as per tech support at most OEMs? Business customers in the US get American help desk folks... every time. UK business customers... ditto. Same with any business customer at any locale, really. The only folks who get Indian tech support at the business level are ...Indians. So if nothing else, the OEMs are smart enough to listen to the business/enterprise level customers. Consumer-level customers? Dunno - it's a crap shoot. /P